{"id":1621,"date":"2021-06-30T15:55:00","date_gmt":"2021-06-30T15:55:00","guid":{"rendered":"https:\/\/www.reloadly.com\/blog\/?p=1621"},"modified":"2021-10-05T10:33:10","modified_gmt":"2021-10-05T10:33:10","slug":"arun-patra-chief-architect","status":"publish","type":"post","link":"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/","title":{"rendered":"Reloadly\u2019s New Chief Architect Sees \u201cUnfair Advantages\u201d in API Competitiveness"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_46 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"ez-toc-toggle-icon-1\"><label for=\"item-69e918c15f138\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69e918c15f138\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-visibility-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#1_First_off_explain_to_us_what_is_a_day_in_the_life_of_a_Chief_Architect_and_how_this_role_will_help_to_create_synergies_within_Reloadly\" title=\"1. First off, explain to us what is a day in the life of a Chief Architect and how this role will help to create synergies within Reloadly?\u00a0\">1. First off, explain to us what is a day in the life of a Chief Architect and how this role will help to create synergies within Reloadly?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#2_As_the_chief_architect_at_Reloadly_what_are_your_immediate_ambitions\" title=\"2. As the chief architect at Reloadly, what are your immediate ambitions?\">2. As the chief architect at Reloadly, what are your immediate ambitions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#3_What_is_your_current_view_of_the_airtime_API_industry_and_how_can_Reloadly_help_to_stir_things_up\" title=\"3. What is your current view of the airtime API industry, and how can Reloadly help to stir things up?\">3. What is your current view of the airtime API industry, and how can Reloadly help to stir things up?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#4_In_your_personal_point_of_view_what_makes_Reloadlys_technology_unique_within_the_industry\" title=\"4. In your personal point of view, what makes Reloadly&#8217;s technology unique within the industry?\u00a0\">4. In your personal point of view, what makes Reloadly&#8217;s technology unique within the industry?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#5_Youve_worked_in_a_series_of_senior_technology_roles_What_is_a_common_denominator_youve_witnessed_within_companies_that_successfully_deploy_innovative_new_tech\" title=\"5. You&#8217;ve worked in a series of senior technology roles. What is a common denominator you&#8217;ve witnessed within companies that successfully deploy innovative new tech?\">5. You&#8217;ve worked in a series of senior technology roles. What is a common denominator you&#8217;ve witnessed within companies that successfully deploy innovative new tech?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#6_Name_a_hard_project_that_you_worked_on_in_the_past_that_tried_your_patience_ability_to_collaborate_and_leadership_skills\" title=\"6. Name a hard project that you worked on in the past that tried your patience, ability to collaborate and leadership skills.\u00a0\">6. Name a hard project that you worked on in the past that tried your patience, ability to collaborate and leadership skills.\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/#7_What_is_your_hope_for_Reloadly_in_the_coming_year_Give_a_list_of_5_things_youd_like_to_accomplish\" title=\"7. What is your hope for Reloadly in the coming year? Give a list of 5 things you&#8217;d like to accomplish.\u00a0\">7. What is your hope for Reloadly in the coming year? Give a list of 5 things you&#8217;d like to accomplish.\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-weight: 400;\">It started with a simple Twitter conversation, then evolved into something more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arun Patra\u2019s first impressions of Reloadly now stick with him until today. \u201c<\/span><b>I loved the openness and transparency, as well as how Reloadly was aiming to be a game-changer in the fintech space<\/b><span style=\"font-weight: 400;\">,\u201d Patra remembers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arun Patra has been hired as the new Chief Architect at Reloadly and brings with him <\/span><b>over two decades of experience <\/b><span style=\"font-weight: 400;\">working in and leading engineering teams that have built web-scale products for a number of Fortune 100 companies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of the major multinational clients that Patra has helped with digital transformation and tech innovation consulting include <\/span><b>UPS, General Electric, Procter &amp; Gamble, MetLife, AIG, Liberty Mutual Insurance Group, American Express, and USAA.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Prior to joining Reloadly, Patra was Senior Staff Engineer at Blackhawk Network, a digital gift company, and before that a Principal Architect at Mindtree, a multinational tech consultancy firm.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As the latest senior hire at Reloadly, we sat down with Patra to get a glimpse of what exactly his role of Chief Architect will entail, as well as how he plans to contribute to moving Reloadly along its path to becoming a \u201cgame-changer\u201d in the telco and fintech spaces.\u00a0<\/span><b><\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"1_First_off_explain_to_us_what_is_a_day_in_the_life_of_a_Chief_Architect_and_how_this_role_will_help_to_create_synergies_within_Reloadly\"><\/span><b>1. First off, explain to us what is a day in the life of a Chief Architect and how this role will help to create synergies within Reloadly?\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun: <\/b><span style=\"font-weight: 400;\">A chief architect\u2019s job is probably <\/span><b>30% technical and 70% human dynamics<\/b><span style=\"font-weight: 400;\">. Different stakeholders in an organisation bring in different perspectives and look at technology in slightly different ways. It&#8217;s a chief architect&#8217;s job to <\/span><b>help introduce coherence and continuity to the business and IT worlds<\/b><span style=\"font-weight: 400;\">. Making sense of <\/span>market drivers, customer expectations, competitors, technology innovation, software architecture and human dynamics<span style=\"font-weight: 400;\"> are some tasks of a chief architect. One has to necessarily wear <\/span><i><span style=\"font-weight: 400;\">multiple hats.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Reloadly is fast growing and so are its engineering teams. We are bullish with our new products, especially Mobile Money. The <\/span><b>chief architect\u2019s role will help scale engineering teams and IT platforms<\/b><span style=\"font-weight: 400;\">. We are at a point where we need to leverage the power of agile teams and gradually shape up as a high-performance technology shop that delivers high-quality software products much faster than the competition.\u00a0<\/span><b><\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_As_the_chief_architect_at_Reloadly_what_are_your_immediate_ambitions\"><\/span><b>2. As the chief architect at Reloadly, what are your immediate ambitions?<\/b><b><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun:<\/b><span style=\"font-weight: 400;\"> As the chief architect, my immediate objectives would be to <\/span>get a pulse of the business, engineering teams, IT infrastructure, platform architecture and growth posture<span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the next two quarters my clear objective is to <\/span><b>help launch new product lines like Gift Cards and Mobile Money<\/b><span style=\"font-weight: 400;\">. These will also give us enough opportunities to scale out our IT infrastructure. I will be working closely with business development and will focus on <\/span>bridging the gap between business and IT<span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_What_is_your_current_view_of_the_airtime_API_industry_and_how_can_Reloadly_help_to_stir_things_up\"><\/span><b>3. What is your current view of the airtime API industry, and how can Reloadly help to stir things up?<\/b><b><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun:<\/b><span style=\"font-weight: 400;\"> The <\/span>Airtime API industry in a way is rather brittle<span style=\"font-weight: 400;\"> in nature. However, <\/span><strong>Reloadly has revolutionised the Airtime API industry with its simplicity and technical superiority<\/strong><span style=\"font-weight: 400;\"><strong>.<\/strong> The Airtime API industry can help <\/span>contribute towards sustainable growth in emerging markets and help bridge the digital divide<span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As I mentioned, the major obstacle around Airtime APIs and telecom, in general, is brittleness and complexity. We are doing away with both at Reloadly and helping customers be successful and build new products fast. Reloadly is further <\/span>building upon its superior APIs and market reach to <b>roll out new digital checkout products like Mobile Money<\/b><span style=\"font-weight: 400;\">. This will be a game-changer and will <\/span><b>empower billions.<\/b><b><\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_In_your_personal_point_of_view_what_makes_Reloadlys_technology_unique_within_the_industry\"><\/span><b>4. In your personal point of view, what makes Reloadly&#8217;s technology unique within the industry?\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun: <\/b><span style=\"font-weight: 400;\">Reloadly has distinct <\/span><b>unfair advantages <\/b><span style=\"font-weight: 400;\">over others with its powerful APIs. We are miles ahead of the competition with our clean, modern and easy-to-use API technology. This is something rarely seen in the telecom and fintech world. We are truly powering the <\/span><b>API Economy and the Programmable Web<\/b><span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_Youve_worked_in_a_series_of_senior_technology_roles_What_is_a_common_denominator_youve_witnessed_within_companies_that_successfully_deploy_innovative_new_tech\"><\/span><b>5. You&#8217;ve worked in a series of senior technology roles. What is a common denominator you&#8217;ve witnessed within companies that successfully deploy innovative new tech?<\/b><b><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun: <\/b><span style=\"font-weight: 400;\">Technology is just an enabler. It is not a silver bullet and does not solve all problems. <\/span>Successful technology companies utilise technology as a business enabler<span style=\"font-weight: 400;\">. What really sells is a <\/span>product that customers just love and solves a problem that customers want to be solved<span style=\"font-weight: 400;\">. It&#8217;s very important to think and <\/span><b>look<\/b>\u00a0<strong>at<\/strong>\u00a0<b>business backward<\/b><span style=\"font-weight: 400;\">. Successful technology products are usually the ones <\/span>that bring people, processes and functionality together in a frictionless way<span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"6_Name_a_hard_project_that_you_worked_on_in_the_past_that_tried_your_patience_ability_to_collaborate_and_leadership_skills\"><\/span><b>6. Name a hard project that you worked on in the past that tried your patience, ability to collaborate and leadership skills.\u00a0<\/b><b><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun: <\/b><span style=\"font-weight: 400;\">Around 2016 I had been working on creating a product team to build and sell Internet of Things products. <\/span>While we worked hard and solved extremely complex engineering problems, we were way behind our sales goals<span style=\"font-weight: 400;\">. We realised that irrespective of what we build into our products, it&#8217;s paramount to understand the voice of the customer and <\/span><b>what the market actually needs<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A great <\/span><b>product-market fit , timing, and go-to-market strategy <\/b><span style=\"font-weight: 400;\">are very important. My experience with this strategic initiative made me <\/span><b>wear multiple hats <\/b>starting from engineering to sales and strategy<span style=\"font-weight: 400;\">. It <\/span>helped me look at business strategy and engineering objectives with a holistic view<span style=\"font-weight: 400;\">. It was fun! We once worked with one of the largest airlines and helped innovate with bleeding-edge technologies in the Internet of Things space. While the airlines chose to wait a few quarters to monetise the innovation, we saw similar technology innovations elsewhere at some other players in an entirely different industry within the next two years. The market moves pretty fast in some industries.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"7_What_is_your_hope_for_Reloadly_in_the_coming_year_Give_a_list_of_5_things_youd_like_to_accomplish\"><\/span><b>7. What is your hope for Reloadly in the coming year? Give a list of 5 things you&#8217;d like to accomplish.\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Arun: <\/b><span style=\"font-weight: 400;\">We are extremely excited and enthusiastic about our new products in the pipeline. You will see exciting new products like Mobile Money hitting the market in the coming quarters. This will be a game-changer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of my priorities will be:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">a) Help scale engineering teams<\/span><\/p>\n<p><span style=\"font-weight: 400;\">b) Help scale IT platforms<\/span><\/p>\n<p><span style=\"font-weight: 400;\">c) Build high-performance products that customers just love\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">d) Ensure 99.9% availability of IT systems<\/span><\/p>\n<p><span style=\"font-weight: 400;\">e) Build a culture of innovation, rigor and fearlessness at our engineering shops<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;The chief architect\u2019s role will help scale engineering teams and IT platforms,&#8221; says Arun Patra, Chief Architect at Reloadly<\/p>\n","protected":false},"author":13,"featured_media":1622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[267,265,266],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reloadly\u2019s Chief Architect Sees \u201cUnfair Advantages\u201d in API<\/title>\n<meta name=\"description\" content=\"Arun Patra has been hired as the new Chief Architect at Reloadly and brings with him over two decades of experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reloadly.com\/blog\/arun-patra-chief-architect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reloadly\u2019s Chief Architect 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